Lift services for healthcare environments
In a hospital, a care home or a clinical facility, a lift failure will directly affect patient care and staff operations. The standards expected in healthcare environments are exceptionally high, and your lift services provider should too.
Technical Excellence.
In healthcare settings, a lift out of service isn’t just an inconvenience. It can affect the movement of patients, residents and clinical equipment, disrupt care pathways and create immediate safeguarding concerns - particularly where residents or patients have limited mobility or complex needs.
The professionals specifying and managing maintenance and installation contracts in these environments carry significant responsibility, and we take that seriously.
We support professionals from early-stage specification and traffic analysis through to installation, commissioning, project testing and handover. For NHS projects in particular, we are experienced in working within the procurement frameworks and documentation requirements that trust estates teams and procurement functions expect, including the compliance trails that regulated environments demand.
Where a project has requirements beyond lifts - including fire and security, mechanical and electrical, or other technical building services, we can introduce you to the relevant teams across the andwis group.
Lifts for healthcare.
We work with NHS trusts, private hospital groups, care home operators and GP surgery networks to provide maintenance and installation services that meet the specific demands of healthcare settings - including experience working in occupied clinical environments and an understanding of the HTM 08-02 (Health Technical Memorandum) guidance that applies to NHS estates.
Healthcare lifts carry specific performance requirements. Patient transport lifts need larger car dimensions, reinforced floor structures and doors wide enough for hospital beds and wheelchairs, and they need to be reliable, because downtime in a clinical environment directly affects patient movement and care pathways. Goods and service lifts in clinical buildings need to handle heavy loads on extended operating cycles.
Stopping accuracy matters particularly in healthcare. Modern gearless traction systems with frequency variator control achieve floor-level precision to ±3mm which is critical for wheelchair users and for moving patients on trolleys or beds, where a lip between car and landing floor is a significant hazard.
Our engineers are experienced in occupied clinical environments, they have an extensive understanding of infection control protocols, minimising disruption and communicating clearly with site teams. We plan our work around your operational needs, not ours.
For organisations managing multiple sites, we provide consistent reporting and single-point account management so nothing falls through the gaps.
HTM 08-20 standards and NHS procurement.
We understand the framework procurement routes, compliance documentation requirements and standards that apply to NHS and healthcare contracts. For estates managers working within HTM guidelines, we can provide the technical documentation and accreditation evidence needed to support procurement and compliance processes.
Talk to us about your healthcare estate
Tell us about your buildings and we will come back to you.



















